At Industrial Maestro, we want your order to reach you quickly, with no surprises along the way. Here is everything you need to know about shipping.
Order processing time
Most orders are processed within 1-2 business days. During busy periods or promotions this can take a little longer, but we always dispatch as quickly as we can.
Custom orders
If you have asked us to adjust an existing design, please allow an extra 3 business days before your item ships.
Shipping methods
You can choose from standard, expedited or any other available option at checkout, whichever suits your timing and budget.
Shipping rates
Shipping is priced on the destination, weight and size of your order, and the exact cost is shown at checkout before you pay.
Delivery time
Delivery time depends on your location and the method you choose. As soon as your order is on its way, we email you a tracking number so you can follow it.
International shipping
We ship worldwide. Customs fees and import duties may apply depending on your country's rules, and these charges are the customer's responsibility.
Address accuracy
Please double-check your delivery details at checkout. We cannot be responsible for delays or failed deliveries caused by an incorrect address.
Multiple shipments
If your order has several items, they may arrive together or in more than one parcel.
Damaged or lost parcels
If your parcel arrives damaged or goes missing in transit, contact our customer support team straight away and we will put it right.
Your satisfaction is our top priority
Any questions or a special shipping request? Contact us and we will be glad to help. Thank you for choosing Industrial Maestro.