The Dog Stopper – Freestanding Stair Pet Gate

• We offer customisation for sizes, colors, and additional features to our existing designs. We tailor the product to suit your specific needs. Contact us for any custom design.

• Please note that screws and wall plugs are not included with our products. This is because different wall surfaces may require specific types of mounting hardware.

If you would like some alternative colours, you can additionally buy it from here Different colour .

Please note, this price is only for one item to be powder coated.

At Industrial Maestro, we want your order to reach you quickly, with no surprises along the way. Here is everything you need to know about shipping.

Order processing time

Most orders are processed within 1-2 business days. During busy periods or promotions this can take a little longer, but we always dispatch as quickly as we can.

Custom orders

If you have asked us to adjust an existing design, please allow an extra 3 business days before your item ships.

Shipping methods

You can choose from standard, expedited or any other available option at checkout, whichever suits your timing and budget.

Shipping rates

Shipping is priced on the destination, weight and size of your order, and the exact cost is shown at checkout before you pay.

Delivery time

Delivery time depends on your location and the method you choose. As soon as your order is on its way, we email you a tracking number so you can follow it.

International shipping

We ship worldwide. Customs fees and import duties may apply depending on your country's rules, and these charges are the customer's responsibility.

Address accuracy

Please double-check your delivery details at checkout. We cannot be responsible for delays or failed deliveries caused by an incorrect address.

Multiple shipments

If your order has several items, they may arrive together or in more than one parcel.

Damaged or lost parcels

If your parcel arrives damaged or goes missing in transit, contact our customer support team straight away and we will put it right.

Your satisfaction is our top priority

Any questions or a special shipping request? Contact us and we will be glad to help. Thank you for choosing Industrial Maestro.

Return Period:
You have 30 days from the date of delivery to initiate a return request. After this period, unfortunately, we won't be able to process any returns.

Eligibility for Return:
The product should be in its original condition and packaging.
All accessories, manuals, and parts must be included in the return package.
The item should not have been used, installed, or altered in any way.
Return Process:
To initiate a return, please follow these steps:
a) Contact our customer support team at Retrotownuk@gmail.com to request a return authorization.
b) Once you receive the return authorization, securely package the item with all its components to prevent damage during transit.
c) Clearly label the package with the return address:
Industrial Maestros:
74 Papyrus Road,
Peterborough, PE4 5BH
United Kingdom